Overview

Lucid’s vehicle management platform is an internal web application used by dozens of teams for vehicle health monitoring, fleet optimization, and lifecycle support. I joined as a UX/UI engineering intern and transitioned to a full-time design engineering role, working across the full stack (a React and TypeScript frontend with a Go backend), handling everything from UI design and component development to API routes, state management, and testing.

Understanding the tool

Early on, I recognized that the team lacked visibility into how people were actually using the tool. I set up self-hosted Matomo so we could track usage patterns while keeping full control over our data, and worked with my team to run surveys and interviews with internal users. The data surfaced several things: features were difficult to discover, workflows were unclear even to experienced users, and a significant share of traffic was coming from mobile devices despite the application not being optimized for smaller screens. These findings shaped the direction of the work that followed.

Changelog

My first major project as an intern was designing and building a changelog feature. Users were regularly requesting functionality that already existed, and new capabilities were going unnoticed after release. I designed and developed the changelog page, associated admin pages, and a toast notification that appears on the homepage whenever new updates are posted. It stays visible until the user either views the changelog or dismisses it, noticeable enough to draw attention without interrupting their workflow. After shipping, the analytics showed users were clicking through to the changelog consistently, and the volume of requests for already-existing features dropped.

Visual overhaul

The larger project was a full visual overhaul of the application. Lucid had formed business partnerships that would bring external teams onto the platform, and the existing interface didn’t reflect the level of care the product deserved. Working from Lucid’s design system, I adapted the platform’s component library at the root level, updating typography, colors, and spacing, to align with the company’s public-facing brand. In the process, I discovered the codebase had accumulated many one-off component variants that duplicated existing components with slightly different styling. I consolidated these back to the shared library, which made the overhaul across 30+ pages significantly more maintainable. As part of this effort, I also reworked the mobile experience based on the usage patterns the analytics had revealed, ensuring the tool worked well at the screen sizes people were actually using.

UX research

Alongside the visual work, I conducted preliminary UX research in preparation for an engagement with Alice , a design consultancy, to rethink the application’s information architecture. I wireframed structural improvements based on the pain points surfaced through user interviews and mapped out opportunities to simplify workflows. While the consultancy engagement was paused due to shifting priorities, I continued to work on UX improvements independently. The research gave me a deeper understanding of how people navigate the tool, and that perspective shapes the decisions I make day to day.